Last Updated: August 20, 2020
Photographer - Sweetwater Photography
Client - You (the Real Estate Agent booking this appointment)
Resident - The homeowner or resident of the property you're having photographed
Payment Policy: Payment is due at the time of photo delivery. You will be invoiced when the photos are delivered. Acceptable payment methods are cash, check or PayPal. No usage rights are granted until payment in full.
Cancelation Policy: Appointments may be cancelled up to 24 hours before the shoot is scheduled to begin for a full refund. Appointments cancelled fewer than 24 hours before the scheduled start time will be charged a cancellation fee of $150. Clients who have scheduled and cancelled an appointment without pre-paying will be invoiced for a $150 cancellation fee. By booking, you agree to pay this invoice upon receipt.
Rescheduling Policy: Appointments may be rescheduled up to 24 hours before the shoot is scheduled to begin. Appointments may not be rescheduled inside of 24 hours of the scheduled start time.
Extra travel charge Policy: Our normal service area is approximately 25 miles (by road, not air) from Murphys, California. We service the Sonora and Jackson area as well. Outside of these areas may incur a travel charge. We will contact you if your shoot will incur travel charges.
Photo Delivery Policy: Finished photos will be made available to download at sweetwaterphoto.com/client. Every effort will be made to deliver photos within 24 hours of the end of the photo shoot.
Pets: We love animals, but they are a hazard for our equipment. Pets must be off site for the duration of the photo shoot.
Homeowner/Residents Off Property: Homeowners or residents may not be on the property for the duration of the photo shoot. The Real Estate Agent listing the property may be on the property if they or their client desires. If a homeowner or resident remains on site, does not leave or returns during the photo shoot, a $250 fee will be added to your invoice. Any exceptions must be made in advance, in writing, by Sweetwater Photography, before the time of booking. By booking, you agree that you will pay this fee.
Photo Editing Policy: We strive to represent spaces as accurately as possible. We don't edit out permanent features such as propane tanks, satellite dishes, neighbors, etc. If residents are on-site for a photo shoot and are in photos, they will not be edited out.
Appointment Duration: Photo shoots take approximately 2 - 2.5 hours on average. Homeowners/residents should be made aware that their property will be unavailable during the shoot.
Home Preparation Policy: Homes should be prepared for the shoot before the photographer arrives. You can share the Property Preparation Checklist with the homeowners to help get their home photo ready. If the home is not ready for photos when the photographer arrives, the photographer will decide whether to shoot the home in its current condition or cancel the appointment. If the photographer, client or homeowner decide to cancel the appointment, you will be invoiced a $150 cancellation fee.
Drone Policy: We offer in-house drone photography by our FAA Licencsed Remote Pilot. We follow FAA Regulations regarding proper use of airspace and altitude. We don't operate our drones in inclement weather, under FAA flight restrictions, during fireifghting activity or any other restricted or dangerous conditions. If your drone flight is cancelled due to weather, flight restriction or other reason, it will be rescheduled or refunded at our discretion.
Photo Licensing Agreement: Sweetwater Photography retains copyright of all images. You will be given a limited license to use the photos for the marketing and sale of the property.
The license grants non-exclusive, non-transferable and non-assignable use of the images for the purpose of promoting a specified property for sale. The license will be valid for the period of 1 year, or until the original listing is removed from the MLS, whichever occurs first.
Sweetwater Photography retains all copyrights as well as any other rights which may not be detailed in the agreement.
Selling and/or redistribution of the images is forbidden.
Client is allowed to crop the images to suit their purposes for the usage stated above.
Client is not allowed to electronically alter the images to suit their purposes for the usage stated above.
Client may not remove EXIF metadata from the images.
Indemnity: The client indemnifies and holds harmless Sweetwater Photography against all claims, liability, damages, costs and expenses stemming from a breach of this agreement, the use of the images, your failure to abide by any restriction regarding the use of an image, or any claim by a third party related to the use of the image.